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SupportPortal 3.5.1

Escon Information Consulting in Business / Helpdesk & Remote PC

SupportPortal screenshot

User Rating: 2.6 (49 votes)

AJAX/PHP web based help desk and customer support solution with Ticket and Email management, Knowledge Management, Live support chat, Product Catalog, News management and Support Forum and in one low-cost collaborative package intended to use in B2B or B2C. SupportPortal allows multi-channel interaction for multiple customers, organizations and end-users, whether as an internal help desk or an external customer support desk or call center: - Track and manage support issues effectively to ensure customer satisfaction - Allow end users and specialists to share experience through Support Forum. - Keep your customers informed about new product's features through News Engine - Live support Chat gives your customers answers to their questions on the spot in real-time - Make new products versions and documentation always available to right person at right time - Comprehensive Knowledge Base nd procedures - Manage SLA and get reports on support load and performance. A

File Size: 2.77 MB License: Shareware Price: $99.00
Platform: Linux, Unix, Win2000, WinServer
System Requirements: PHP, MySQL
Downloads: Total: 628 | This Month: 1 Released: 2013-11-11
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