SupportPortal 3.5.1

Escon Information Consulting in Business / Helpdesk & Remote PC

SupportPortal screenshot

User Rating: 2.6 (48 votes)

AJAX/PHP web based help desk and customer support solution with Ticket and Email management, Knowledge Management, Live support chat, Product Catalog, News management and Support Forum and in one low-cost collaborative package intended to use in B2B or B2C. SupportPortal allows multi-channel interaction for multiple customers, organizations and end-users, whether as an internal help desk or an external customer support desk or call center: - Track and manage support issues effectively to ensure customer satisfaction - Allow end users and specialists to share experience through Support Forum. - Keep your customers informed about new product's features through News Engine - Live support Chat gives your customers answers to their questions on the spot in real-time - Make new products versions and documentation always available to right person at right time - Comprehensive Knowledge Base nd procedures - Manage SLA and get reports on support load and performance. A

File Size: 2.765625 MB License: Shareware Price: $99.00
Platform: Linux, Unix, Win2000, WinServer
System Requirements: PHP, MySQL
Downloads: Total: 593 | This Month: 8 Released: 2013-11-11
SupportPortal Similar Software

Omnistar Help Desk Software 8.2 Omnistar Interactive    

Omnistar Live is a dynamic helpdesk ticket software solution that combines ticket tracking, chat ... many value added features to help improve your customer support efforts as follows: * Minimize Toll Free Phone ... desk component will allow your customers to submit helpdesk tickets via a web interface, eliminating the need ... support line. * Communicate in Real time Through live Chat - If your customers or perspective customers have .... Free download of Omnistar Help Desk Software 8.2

Customer Support Organizer Pro 3.2b PrimaSoft PC    

Customer Support Organizer Pro,database software for Windows. Simple database management ... helps you to organize, track, and manage your customer support activities. 4 simple databases included in Customer Manager Pro: Personnel manage your customer support personnel. Customers: manage your customers. Issues: catalog, manage, and track all issues. .... Free download of Customer Support Organizer Pro 3.2b

Service Desk Lite 2014:Free Service CRM 2014R1.0 Spinso Lite    

Service Desk Lite is free ready to use service management ... assignment to closure in a very simple way. Service Desk Lite is useful for service firms to systematically ... goes, unattended. Service management is made simpler with Service Desk Lite. It covers the important stages of Contract ... registration required simply download, install and start using Service Desk Lite 2012 edition. -A product of SpinsoLite .... Free download of Service Desk Lite 2014:Free Service CRM 2014R1.0

ProActive Customer Support 2014 Dennis Baggott and Sons    

... track of customers and their support requests. ProActive Customer Support makes it easy to record, update and report on your customer support activities. Give your boss reports that document your efforts. Graphical and text style reports are included and you can copy and modify .... Free download of ProActive Customer Support 2014

HelpDesk OSP, for Outlook and SharePoint 4 Business Solutions    

HelpDesk OSP connects Outlook to any SharePoint site and ... tracking and user support. The software is partly web based, but note that this is not an ordinary web based helpdesk but a helpdesk based on SharePoint/Office Live, environments that Microsoft is ... upgrades. The product is available for ten languages. Online video demonstrations and a downloadable manual make installation .... Free download of HelpDesk OSP, for Outlook and SharePoint 4

Popular Software in Business / Helpdesk & Remote PC

Internet Organizer Deluxe 4.12 PrimaSoft PC    

Organize urls, emails, passwords, notes, advertising, and all WEB activities.. Free download of Internet Organizer Deluxe 4.12

Chrome Remote Desktop 68.0.3440.11 Google     update

Allows a user to remotely control another computer using a Chromoting protocol. Free download of Chrome Remote Desktop 68.0.3440.11

AbusePipe Abuse Desk Management Software 3.0 DataMystic    

Abuse Desk Management Software, Abuse Queue Management Software. Free download of AbusePipe Abuse Desk Management Software 3.0

Mikogo (Mac OS X Version) 5.0 Mikogo    

Mikogo is a free screen sharing tool for web conferencing with up to 25 people.. Free download of Mikogo (Mac OS X Version) 5.0

ServiceDesk Lite 10.0 Spinso    

Track & manage customer complaints with easy to use free service software. Free download of ServiceDesk Lite 10.0