HelpDesk VNC 3.6

Your Tech Solutions Inc. in Network & Internet / Other

HelpDesk VNC screenshot

User Rating: 4.0 (1 vote)

HelpDesk VNC gives you instant remote connectivity to any Windows based computer system. By simply installing the "HelpDesk VNC Remote" software, the client computer will be automatically connected to you in a matter of seconds. No client configuration is ever required, even if the client computer is behind a firewall. Furthermore, there is no need to open router ports on the client side, just click and go.

First, you will activate "HelpDesk VNC Listener". Then, direct the client who requires support to open the "HelpDesk VNC Remote" support program. When the client opens the file, the connection is automatically initiated and you are ready to provide hands on support.

Once a connection is initiated, the remote client computer screen will appear on your support computer screen. This will allow you to completely control the client computer as if you were sitting right in front of it.


Now works in Windows Vista and Win 7 O/S
Works with Windows Vista and Win 7 and makes support faster and easier by automatically answering UAC. You can reboot and reconnect in normal mode or safe mode.

Remote Client Creator Wizard
The Remote Client Creator Wizard lets you create the remote client with the customizations that you want. You can change your company name, logo, HTTP links, Add a password, change messages that the user sees and Connection choices.

Session Time
HelpDesk VNC tracks session time even after the computer has been rebooted. You always know how long you have been working on the remote system.

Auto Reconnect
HelpDesk VNC will auto reconnect back to you if your connection is lost for any amount of time.

HTTP Links
Add HTTP Links to your remote client to download and launch those programs that you always use. Examples can be Antivirus software, Spyware remover, Registry Cleaner, PDF Reader. Any Execuatable on the web can be downloaded and launched with one click. Alternatively it could be pointed directly to a webpage to open up in the default browser

Small Download Size
The "Help Desk VNC Remote" file that the client must download is as low as 293k. This means that you can spend more time providing technical support and less time waiting for the file to be downloaded.

Have your clients connect to you even when you are on the road behind a firewall.

One step install
Just open the executable file and you are connected or the remote user can choose which connection to make. It is up to you. As long as the client can access the internet or the local lan a connection will be established.

Router / Firewall Friendly
Even if the client is behind a router or firewall you will be able connect right to them without any configuration. No ports on the client router will ever have to be opened.

One license
You will be able to support an unlimited number of remote computers from anywhere you have an internet connection. There is no need to purchase licenses for the computers you will be supporting. There is NO monthly, yearly or connection charges. HelpDesk VNC is sold at a one time charge.

Reboot and Auto-Reconnect in normal mode or safe mode
When you install updates or new software the computer will usually need to be rebooted in normal mode. If the client has a virus or spyware sometimes the computer needs to be rebooted into safe mode. With Help Desk VNC, the client computer will Auto-Reconnect back to you when the reboot is complete in whatever mode you request. There is never a need to have the client continually go through procedures as you update their system. Simply re-boot the client's machine, and wait for it to reconnect automatically.

Easy Un-install
When you have finished providing technical assistance, or completed an upgrade, just click on the "X" on the HelpDesk VNC toolbar. The program will be completely removed. There is never a need to depend on the client to uninstall the program or to be concerned with potential security risks.

top download editor's pick
File Size: 2.7001953125 MB License: Trialware Price: $125.00
Platform: Windows 2000, Windows 2003, Windows XP, Windows Vista, Windows 7
Downloads: Total: 46 | This Month: 30 Released: 2017-01-11
HelpDesk VNC Similar Software

android-vnc-viewer 0.5.0 androidvnc team    

... your friends? In all of these situations, Android VNC Viewer will allow you to do what you ... use Multiple connections can be configured Connects to VNC as well as Apple Remote Desktop Sharing .... Free download of android-vnc-viewer 0.5.0

Cerberus Helpdesk 7.3.7 WebGroup Media LLC.    

... an instant report of the status of the helpdesk, including a breakdown by Service Level, destination and ... or create mini-applications which have full access to helpdesk data. You can deploy these tools by placing ... on any PHP-enabled web server. By default, Cerberus Helpdesk 4.0 has the ability to deploy knowledgebases (or .... Free download of Cerberus Helpdesk 7.3.7

MultiVNC 0.5.0 Christian Beier    

MultiVNC is a cross-platform Multicast-enabled VNC viewer using wxWidgets and libvncclient . It runs on Unix, Mac OS X and Windows. Features include support for most encodings, ZeroConf service discovery and a seamless edge control mode á la x2vnc. .... Free download of MultiVNC 0.5.0

ADUC HelpdeskAdmin VisionIT    

In an ideal world a helpdesk would take care of most Active Directory related ... world, and the one thing that's keeping most helpdesks from solving relatively simple tasks, is the extensive ... be given to all sorts of resources. ADUC HelpdeskAdmin helps solve this problem. ADUC HelpdeskAdmin allows helpdesk employees to perform Active Directory (and .... Free download of ADUC HelpdeskAdmin

Nooleus 1.4.0 Andrew Barry    

... diagrams to launch external tools such as Putty, VNC, Exceed, Sqlplus, URLs or anything else you'd like. Nooleus is very easy-to-use and it takes only minutes to create even the most complex diagrams. Once your diagram is finished, double-clicking on an item will launch the program or website of .... Free download of Nooleus 1.4.0

software pick   
Popular Software in Network & Internet / Other

Forum Proxy Leecher 1.11 My-Proxy    

Get thousands of proxies in seconds by Forum Proxy Leecher.. Free download of Forum Proxy Leecher 1.11

Freegate 7.67 DIT     update

Software solution to visit your favorite pages while avoiding detection. Free download of Freegate 7.67

software pick   

Freegate Professional 7.63 Dynamic Internet Technology, Inc.     update

An anti-censorship software for secure and fast Internet access. Free download of Freegate Professional 7.63

ProgDVB Professional 7.27.3 ProgDVB Software     update

Watch online TV and record your preferred shows. Free download of ProgDVB Professional 7.27.3

ProgDVB Professional x64 7.27.3 ProgDVB Software     update

Watch online TV and record your preferred shows. Free download of ProgDVB Professional x64 7.27.3