kalmstrom.com Business Solutions in Business / Helpdesk & Remote PC
HelpDesk OSP connects Outlook to any SharePoint site and takes advantage of the best of both Microsoft products. This help desk application from kalmstrom.com Business Solutions can be used for many kinds of issue tracking and user support. The software is partly web based, but note that this is not an ordinary web based helpdesk but a helpdesk based on SharePoint/Office Live, environments that Microsoft is favoring strongly. That makes this application safe for the future, and users get a lot of features and possibilities. Decrypted password saving. Global Setting - one user can configure for all. E-mail Threading - info from all e-mails regarding the same case can be gathered in the same ticket. Also for OWA.Merge tickets, proxy settings, forms authentication. Great customization possibilities. Subscription per organization incl. support and upgrades. The product is available for ten languages. Online video demonstrations and a downloadable manual make installation and use easy. Free trial of the full version for 30 days without any obligations.
Desktop and web based Helpdesk software for internal and external support. Free download of ieSupportManager Helpdesk 2.08
Suitable for any Internal services, IT service Management or Customer support. Free download of sitehelpdesk 8.0
Automated team helpdesk system with ticketing and issue tracking in MS Outlook. Free download of Team HelpDesk for Outlook 6.5
Customer Support management database software for Windows.. Free download of Customer Support Organizer Pro 3.2b
Suitable for any Customer support and account management. Free download of sitewebdesk 7.8