Lucid Help Desk 8.01.0014 Lucid Enterprises, Inc    

Track requests for a variety of maintenance and installation services (e.g., Requests for the installation or repair of computers, computer software, telephones and facility requests). Maintain historical records showing who requested the service, who resolved the issue and how long it took to complete. An integrated employee database allows you to .... Free download of Lucid Help Desk 8.01.0014

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vtiger CRM 7.1.0 vtiger    

... SourceForge.net. Features: · Lead Management · Trouble Tickets · Campaign Management · Account & Contact Management · Knowledge Base · Mass Mailing · Opportunity Management · Customer Self Service · E-mail Templates .... Free download of vtiger CRM 7.1.0

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Eritrium Cloud 11.62 Zen Project    

... Opportunities, Quotations, Sales Orders, Invoices, Payments, Purchase orders, Trouble Tickets, Warehouses, Stock Management, Contact management, Case Management, Asset Management and Help Desk .... Free download of Eritrium Cloud 11.62

Eritrium CRM 11.61 Zen Project    

... Invoices & Payments ->Problem & Fault Tracking (Trouble Tickets) ->Phone Call Handling (Customer Interaction Records) ->Document Management. ->Mailings ->Others… .... Free download of Eritrium CRM 11.61

Spiceworks Desktop 7.5.00101 Spiceworks    

... combines Network Inventory, Help Desk, Reporting, Monitoring and Troubleshooting. In addition, Spiceworks IT Desktop will connect you ... network in Spiceworks. · Let your clients submit tickets with attachments to you via email or the ... allow them to view the status of those tickets online. · Assign tickets across your IT team, .... Free download of Spiceworks Desktop 7.5.00101

Axence nVision Free 8.5.2.21100 Axence    

... network users: -trouble ticket database -creating and managing trouble tickets (assigning to administrators with e-mail notification) -comments, attachments in the trouble tickets Protection against data leaks: -devices currently connected to .... Free download of Axence nVision Free 8.5.2.21100

HarePoint HelpDesk for SharePoint 15.5.0.4 MAPILab Ltd.    

... from selecting the required data types for the trouble tickets to configuring notifications and alerts for the helpdesk users and staff. Other key features of the product include: request processing logic is based on .... Free download of HarePoint HelpDesk for SharePoint 15.5.0.4

Web Help Desk 12.0 SolarWinds    

... Help Desk improves ticket resolution by: Automatically generating tickets. Tickets can be generated from the web-based self service ... created and prioritized directly from SolarWinds alerts. Routing tickets to the right person at the right time. Tickets can be routed based on priority and who ... custom fields Dynamically routes and assigns help desk tickets to a specific technician or group of technicians .... Free download of Web Help Desk 12.0

Webuzo for phpSupport 5.2.1 Softaculous Ltd    

phpSupport is your customer friendly trouble ticket system. With phpSupport you allow users to register to open trouble tickets and keep track of their tickets. phpSupport remains to be as easy and user .... Free download of Webuzo for phpSupport 5.2.1

Team HelpDesk for Outlook 6.5 AssistMyTeam    

An automated issue tracking and helpdesk ticketing system for multiple technicians, Team Helpdesk provides you and your team with all the necessary tools to log, collaborate, analyze and assist in the resolution of helpdesk issues right in your Outlook. More importantly, it can automatically process incoming support request emails, assign relevant .... Free download of Team HelpDesk for Outlook 6.5

Team HelpDesk for Outlook & SharePoint 2.4 AssistMyTeam    

Issue tracking and helpdesk ticketing system for multiple technicians, Team Helpdesk provides you and your team with all the necessary tools to log, collaborate, analyze and assist in the resolution of helpdesk issues right in your Outlook and Sharepoint. More importantly, it can automatically process incoming support request emails, assign relevant .... Free download of Team HelpDesk for Outlook & SharePoint 2.4

Personal HelpDesk for Outlook 5.0 AssistMyTeam    

An automated issue tracking and helpdesk ticketing system in your Outlook Client. Provides you with all the necessary tools to log, analyze and assist in the resolution of helpdesk issues right in your Outlook. Can automatically process incoming support request emails, enforce service level, set due date and send automated notifications, .... Free download of Personal HelpDesk for Outlook 5.0

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