112 eCall Router InBand PSAP IVS Server 2.80 Gradient Technologies, LLC     update

... Modem Server for Small/Medium/Large scale organizations and telematics call centers. Runs on Linux Centos/Redhat. Support virtualization. supports VOIP ... example of the product is when the emergency call is placed from a car, the information about the callers location, vehicle id, type of crash etc are being transmitted to the call center via DTMF or using Inband Modem. A .... Free download of 112 eCall Router InBand PSAP IVS Server 2.80

Uplink Skype2Sip Professional 1.21 NCH Software     new

Uplink connects SIP protocol VoIP calls to the proprietary Skype phone network. It works ... based PBX systems use this protocol to connect calls. The problem is the proprietary IP phone 'Skype' ... following in the youth market and sometimes the call rates for SkypeOut are discounted. This software lets you connect calls between the two systems. Typical Applications: ~ Call .... Free download of Uplink Skype2Sip Professional 1.21

Crib Sheet 1.05.19 M8 Software (UK)     update

... graphics, drawings or texts, at help or support centers. Fast access is achieved by presenting the titles of the texts or graphics as a matrix of cells. As the operator moves the mouse over the titles, a preview of the contents(text or graphic) is shown automatically in a small window... .... Free download of Crib Sheet 1.05.19

Axon Business Virtual PBx System 2.22 NCH Software    

... traditional PBX such as allowing internal or external calls and more advanced call queuing for call centers. Features: * Manages telephone calls within a business or home. * Routing of calls is digital over the computer network. * Unlimited ... external lines. * Supports standard PBX features like call transfer, hold, and record. * Includes a call .... Free download of Axon Business Virtual PBx System 2.22

Voicent Call Center Manager 9.2.0 Voicent Communications, Inc.    

Call Center Manager automatically measures workloads and adjusts outbound calling pace to comply with U.S. Federal Trade Commission's Telemarketing Sales Rule on intentionally Abandoned or Dropped Calls. Don't risk penalties of up to $16,000 per ... from prosecution for occasional, accidental rule violations. Call Center Manager speeds effective training for new agents .... Free download of Voicent Call Center Manager 9.2.0

Salon Calendar for Mobile 1.5 OrgBusiness Software    

... be effectively used is quite long including beauty centers, wedding salons, fitness studios, tattoo salons, hair salons, ... data about your customers and give them a call using the tool too is possible. The tool allows every master to store in data relating to their customer including their phone number, appointment .... Free download of Salon Calendar for Mobile 1.5

Call Center CRM 9.0.5 Voicent Communications, Inc    

Voicent's Call Center CRM is a powerful software tool for managing customer interactions in call centers or sales organizations. Use it to: Automatically track all customer interactions - Inbound calls and SMS, outbound voice, text messaging or email ... text, email, etc.) in IVR application when they call in. Automatically display customer information to agents - .... Free download of Call Center CRM 9.0.5

Call Center Manager 9.0.5 Voicent Communications, Inc    

Call Center Software to automatically measure workloads and adjust outbound calling pace to comply with U.S. FTC telemarketing sales rules on intentionally abandoned or dropped calls. Statistical reporting helps you meet Safe Harbor FTC ... protection from prosecution for occasional, accidental rule violations. Call Center Manager speeds up effective training for new .... Free download of Call Center Manager 9.0.5

SupportPortal 3.5.1 Escon Information Consulting    

... desk or an external customer support desk or call center: - Track and manage support issues effectively to ensure customer satisfaction - Allow end users and specialists to share experience through Support Forum. - Keep your customers informed about new product's features through News Engine - Live support Chat gives .... Free download of SupportPortal 3.5.1

StarTrinity SIP Tester 3.1 StarTrinity.com    

... monitor thousands of simultaneous incoming and outgoing SIP calls with RTP media, analyze call quality and build real time reports. Call flow is specified by CallXML script where one can design various situations which ... one i7 server can simulate 5400 simultaneous G.729 calls or 2600 G.711 calls Scalable distributed architecture with .... Free download of StarTrinity SIP Tester 3.1

Perfect Phone Icons 2013.1 Aha-Soft    

... online communication portals, phone tools, mobile applications and call centers, Perfect Phone Icons include images representing office and home phones, mobile phones, smart phone, disc telephone, receiver, and other telephony-related hardware. Common actions such .... Free download of Perfect Phone Icons 2013.1

GoToAssist 1.6 build 402 Citrix Online    

... spend on the road. The end result: improved call resolution times, lower support costs, and a trustful ... Annotation Tools Both reps and customer on the call can draw, highlight and point to items right on the screen. Reboot / Reconnect Reps can restart the customer's computer and automatically reconnect to .... Free download of GoToAssist 1.6 build 402

Skype Call Recorder 5.5 SharewareBoss Software    

Skype Call Recorder is widely used by many Skype users and business call centers. It is used for recording high quality Skype audio and video calls on both sides automatically. As the best quality Skype Call Recorder, It can support many kinds of audio ... online Skype interviews. The latest version of Skype Call Recorder contains 3 main parts: Skype voice recording, .... Free download of Skype Call Recorder 5.5

TricTrac 10 TricTrac    

... in providing professional tools for analysis institutes and call-centers. TricTrac Enterprise lives up to all standards and requirements and is easily integrated. .... Free download of TricTrac 10

Axon Free Virtual PBx System 2.20 NCH Software    

... traditional PBX such as allowing internal or external calls and more advanced call queuing for call centers. Features: * Manages telephone calls within a business or home. * All routing of calls is digital over the computer network (or even ... * Supports all the standard PBX features like call transfer, hold, and record. * Includes a call .... Free download of Axon Free Virtual PBx System 2.20

Diacorder 1.8.6 Concel Systems    

... USB series is a full featured analogue line call recorder that supports passive call recording on ground start and loop start analog ... of software makes it ideal for small scale call recording. Features 1. Compliant with USB2.0 bus standard, ... 5. Database storage. Channel, Date, Time, Duration, DNIS, Caller ID, Memo, Storage medium 6. Channel monitoring activity .... Free download of Diacorder 1.8.6

Queuing Model Excel 30 Bizpep    

... service points. Queuing models are used extensively in call centers, toll booth operations and situations where a there ... queue for service including, counter staff, service staff, call response staff or maintenance staff. They can be .... Free download of Queuing Model Excel 30

call centers web results