Customer Complaints Process Automation 9.00

kosmos BOS in Business / Office Suites & Tools

Customer Complaints Process Automation screenshot

User Rating: 2.6 (30 votes)

The Customer Complaint Process Management. Automation of ISO procedure. This procedure automates the usual (and very useful) event of customer complaint.. The procedure starts with the fill in of the complaint form. On this form there is the possibility to attach files. The tasks arise the one after the other in the Tasks menu of the employees of the company. The "operations manager" can see at any time what tasks are running, their past history, users that have been assigned and assignment and finish time. All this information is important in order to evaluate every employee's contribution into the company. Every customer complaint procedure is coordinated by an intelligent agent, named "CUST_COMPLAINT". The agent's action plan (process code) and cooperation with users (production code) are displayed in the Developer-Agent Prototypes. A flowchart is automatically created to show the work-flow of the procedure but also the progress of a running procedure. In order the application to run in multi user mode, using 3 tier configuration, needs an Application Server and Clients . The application can be freely redesigned (forms, menu, database schema, agent code,...) by an application programmer. In order to modify, test and run the agent a special debugger exists. The debugger in the same machine runs debugged not only the action plan of the agent but also the code of the activities that are assigned to users (in other machines). This way the "agent building" becomes a trivial programming task. In the action plan of the agent can be applied wait states, parallel execution split, and joins, or joins, ad hoc parallel splits and subprocess execution.

File Size: 6.2255859375 MB License: Demo Price: $29.00
Platform: Windows XP, Windows 7 x32, Win2000, Windows 2000, Windows 2003, Windows Vista, Windows Vista x64, Windows Vista, Windows Vista x64, Windows 10, Windows 8
System Requirements: MS-SQL Server or MS-Access as database
Downloads: Total: 171 | This Month: 12 Released: 2015-10-22
Customer Complaints Process Automation Similar Software

Task Assignment Process Automation 9.00 kosmos BOS    

The Task assignment process automation into a company.You can assign tasks to users, by name or by position into the company or organization. The incoming task emerges as "Activities to do" on the terminal of the assignee (user). .... Free download of Task Assignment Process Automation 9.00

Preventive and Corrective Actions Process Automation 2.00 kosmos BOS    

Preventive and Corrective Actions Process Manager. Automation of ISO procedure. This procedure automates the process of preventive and corrective actions taken into a company. The procedure starts with .... Free download of Preventive and Corrective Actions Process Automation 2.00

Product Label Selection Process Automation 2.00 kosmos BOS    

The Label Design for Packaging Process Management. Automation of ISO procedure. This procedure automates the process of requesting and design and approval of Label for Packaging. The .... Free download of Product Label Selection Process Automation 2.00

BizAgi Process Modeler 3.4.1 B068 BizAgi Ltd.     update

Bizagi BPMN Process Modeler is a freeware application that you can ... you will be able to begin defining your processes and collaborate with other people in your organization. The BizAgi BPMN Process Modeler is an integral part of the BizAgi ... design has been completed in the BizAgi BPMN Process Modeler, you will be able to automate your .... Free download of BizAgi Process Modeler 3.4.1 B068

SpeedBase Customer Manager 3.3.1 InfoLine Software    

Try SpeedBase Customer Manager, which succeeds to offer powerful features to ... the information fields your business needs, -Store customer information, contacts, employee info, or use it as ... optimized to your needs and style. SpeedBase Customer Manager allows you to fully customize all the built-in modules listed below to .... Free download of SpeedBase Customer Manager 3.3.1

Popular Software in Business / Office Suites & Tools

Microsoft Office 2016 x64 2016 1808 B1032 Microsoft     update

Powerful new tools to express your ideas and connect with people. Free download of Microsoft Office 2016 x64 2016 1808 B1032

software pick   

Quite Imposing Plus 4.0m Quite Software Ltd.     new

Can also re-order pages, split or merge even and odd pages. Free download of Quite Imposing Plus 4.0m

software pick   

NppExec 0.5.3 Vitaliy Dovgan    

Run different commands with the help of this plugin. Free download of NppExec 0.5.3

Microsoft Office 2016 2016 1808 B1032 Microsoft     update

Powerful new tools to express your ideas and connect with people. Free download of Microsoft Office 2016 2016 1808 B1032

software pick   

Word Print Buttons 5.01 JR-Software     update

build up to 24 free configurable toolbar buttons for printing in MS-Word. Free download of Word Print Buttons 5.01