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EQMS 2011 Professional Edition : A simplified Sales CRM EQMS 2011 CRM is smart,easy,affordable and ready to use Sales CRM to manage your sales leads. EQMS Professional CRM has all the required features to manage the sales lead effectively. It helps you manage all the important details such as Enquiry/Lead,Follow-ups,Closure,Schedule Follow-up Reminders,Assign/reassign leads to sales reps, Re-open lost, cancelled leads,Create Quotes,Powerful In-Depth Reporting Capability Dashboard/MIS,Marketing with SMS and Email,Attach Follow-up documents,Easy migration of data. Features -Captures complete lead information such as contact details, source of enquiry, products enquired. -Complete insight of follow-up. -Receive timely Reminders for important follow-ups. -Sales forecast. -Region-wise lead details. -Comprehensive contact management -Customer loyalty by tracking repetitive business -Know your strong selling points. -Know reasons for losing orders. -A single place where all the data related to a lead is maintained. -Maintain payment details of order booked. -Incentive calculation made easy. -Assign leads to the sales executives. -Re-assign the existing leads in case of employee leaving the organization. -Re-open closed leads for re-negotiation. -Measure team/employee performance. -Export data to excel to build customized report for further MIS and forecasting. -Backup and Restoration facility to safeguard your data. -Upload existing data from excel file. -History of follow-up done and document shared with customer. -Improve communication with prospects by sending Emails/SMS. -Powerful reporting capabilities with slice and dice reports, graphical MIS helps you explore and gain complete insight of information. -Create quote within the system to complete the deal lifecycle Benefits -EQMS facilitates both On-demand and On-Premise deployment i.e it can be deployed on your server -Ease of use,simplicity,cost effective and much more.