ADSelfService Plus is a secure, web-based, self-service password reset management program. It allows end users to reset their Windows Active Directory Password remotely from a web browser without relying on the helpdesk personnel. ADSelfService Plus reduces the most critical password tickets which consumes a substantial amount of help desk time by rendering a secure, reliable and robust web based self-service solution to the end user. ADSelfService Plus also supports self-service account unlock, employee AD self-update, people search and sending password expiry notification. Self-service Reset password/Unlock Account helps improve employee productivity, as they no longer have to wait for helpdesk personnel to respond to their password reset/account unlock queries. With employee self-update and people search, employees can update and find up to date, accurate, relevant information about their colleagues. With the help of Password Expiry Notification, end users can change their Active Directory Password before it expires. ADSelfService Plus displays the domain password policy requirements on the Password Reset/Change Password page, helping users to pick a strong password that complies with the password policies. ADSelfService Plus also provides the ability to reset password/unlock account right from the computer’s logon screen with the help of built-in GINA/CP extension. Users’ identity is verified using SMS/Email based two-factor authentication for highly secure password reset. All data transmissions between the ADSelfService Plus server and the user web browser is secured using SSL. Furthermore, ADSelfService Plus provides comprehensive reports on all users activities helping you to keep an audit trail. ADSelfService Plus improves employee productivity and eliminates the leading source of helpdesk calls.
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