Lucid Help Desk 8.01.0013

Lucid Enterprises, Inc in Business / Helpdesk & Remote PC

Lucid Help Desk screenshot

User Rating: 2.9 (30 votes)

Track requests for a variety of maintenance and installation services (e.g., Requests for the installation or repair of computers, computer software, telephones and facility requests). Maintain historical records showing who requested the service, who resolved the issue and how long it took to complete. An integrated employee database allows you to maintain employee department, computer, and phone number information. Support personnel are notified via a pop-up screen anytime a new service request is assigned to them. Email update messages are sent to the person reporting the problem as new status becomes available. Twenty (20) reports targeted for both support personnel and their managers are available for viewing and printing. Track service reports by Assignee or by Product. Multiple users can log on to the system simultaneously and access the same data (Client-Server version only).

top download 5 stars award
File Size: 28.205078125 MB License: Demo Price: $69.95
Platform: Win2000, Windows 7 x32, Windows 7 x64, WinOther, WinServer, Windows Vista, Windows XP, Other
System Requirements: 8MB RAM; 30MB free disk space; CD-ROM drive (if purchasing the CD-ROM product version)
Downloads: Total: 149 | This Month: 1 Released: 2015-03-09
Lucid Help Desk Similar Software

NeuQs Help Desk 2.01 Neustro    

Whether you are looking for a help desk solution to support your own company users, or ... looking after multiple companies with many sites, NeuQs Help desk will ensure you deliver professional levels or service ... scalable SQL Server, it's a robust and intuitive help desk that will improve your levels of service .... Free download of NeuQs Help Desk 2.01

Web Help Desk 12.0 SolarWinds    

Web Help Desk is surprisingly affordable, incredibly easy to use IT help desk software with Web-based ticketing, change management, IT asset management, knowledge base, and more! SolarWinds' helpdesk software streamlines the help desk ticket process from request to resolution, manages and ... knowledge base and is incredibly affordable. SolarWinds Web Help Desk improves ticket resolution by: Automatically generating tickets. .... Free download of Web Help Desk 12.0

Omnistar Help Desk Software 8.2 Omnistar Interactive    

Omnistar Live is a dynamic helpdesk ticket software solution that combines ticket tracking, chat ... The software includes many value added features to help improve your customer support efforts as follows: * ... Free Phone Support Costs - The Omnistar Live Help desk component will allow your customers to submit helpdesk tickets via a web interface, eliminating the need .... Free download of Omnistar Help Desk Software 8.2

AbusePipe Abuse Desk Management Software 3.0 DataMystic    

Abuse Desk Management Software, Abuse Queue Management Software. Identifies the ... ONLY system that deals with abuse COMPLAINTS, and helps ISPs in their fight against SPAM from within their own networks. Use with KANA and other incoming mail solutions. Advantages- * Far quicker response time to abuse emails (From 3 weeks .... Free download of AbusePipe Abuse Desk Management Software 3.0

Service Desk Lite 2014:Free Service CRM 2014R1.0 Spinso Lite    

Service Desk Lite is free ready to use service management ... to closure in a very simple way. Service Desk Lite is useful for service firms to systematically ... unattended. Service management is made simpler with Service Desk Lite. It covers the important stages of Contract ... required simply download, install and start using Service Desk Lite 2012 edition. -A product of SpinsoLite .... Free download of Service Desk Lite 2014:Free Service CRM 2014R1.0

Popular Software in Business / Helpdesk & Remote PC

SupportPortal 3.5.1 Escon Information Consulting    

Lightweight PHP/AJAX web based help desk and support ticket software.. Free download of SupportPortal 3.5.1

Chrome Remote Desktop 52.0.2743.48 Google    

Allows a user to remotely control another computer using a Chromoting protocol. Free download of Chrome Remote Desktop 52.0.2743.48

DameWare Mini Remote Control 9.0.1 DameWare by SolarWinds    

Secure remote control software for Windows, Mac OS X, and Linux. Free download of DameWare Mini Remote Control 9.0.1

HelpDesk OSP, for Outlook and SharePoint 4 kalmstrom.com Business Solutions    

Issue tracking and user support with Outlook and SharePoint. Free download of HelpDesk OSP, for Outlook and SharePoint 4

Customer Support Organizer Pro 3.2 PrimaSoft PC    

Customer Support management database software for Windows.. Free download of Customer Support Organizer Pro 3.2