Jitbit HelpDesk is a web based help desk utility ("ticket system"), created to deliver outstanding customer service to your clients. Easy to install, accessible from anywhere as a web application and simple to use.
Jitbit HelpDesk tracks and handles your customers' issues and saves your technicians' time.
A customer submits a ticket (an "issue") to Jitbit Help-Desk web-application (using the web-interface or by sending an email to "email"). Help desk technicians, responsible for the ticket category (for example, email-engineer for email issues, or webmaster for website-related issues etc) are notified of the new issue, and "take" it (or are assigned by the administrator). Jitbit HelpDesk includes an integrated discussion forum for every ticket, where customers and technicians post updates and interact with each other. After an issue is closed, it can be published to a knowledge base.
Web Based Invoice Software with Integrated Helpdesk Ticketing System Allows you to Manage your Service ... * Computer Technician, Computer Service Center * IT Helpdesk * Electrician * Mechanic, Auto Repair * Engineering * Contractor * Any type of Business which requires Parts and Labor, with or without Keeping Track of .... Free download of Web Invoice 8.9
Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types. The DataTrack System helps with all facets of your help desk, including such features as work order tracking, escalation and automation, knowledge base, asset management, e-mail .... Free download of DataTrack System 3.5.9908.1
Whatever your type of business, NewWayService allows you to easily track and manage your service calls, problems, requests or work orders. With its very user-friendly interface, no intense training is required to use it. Very flexible, the work order management software NewWayService adapts itself to your needs whether you are .... Free download of NewWayService 4.22
Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as ISAPI extension for Microsoft Internet Information Services. You don't need any additional software for your customers or technicians except web browser. Open support requests via login .... Free download of Help Desk for IIS 2.2
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