kalmstrom.com Business Solutions in Business / Helpdesk & Remote PC
HelpDesk OSP connects Outlook to any SharePoint site and takes advantage of the best of both Microsoft products. This help desk application from kalmstrom.com Business Solutions can be used for many kinds of issue tracking and user support. The software is partly web based, but note that this is not an ordinary web based helpdesk but a helpdesk based on SharePoint/Office Live, environments that Microsoft is favoring strongly. That makes this application safe for the future, and users get a lot of features and possibilities. Decrypted password saving. Global Setting - one user can configure for all. E-mail Threading - info from all e-mails regarding the same case can be gathered in the same ticket. Also for OWA.Merge tickets, proxy settings, forms authentication. Great customization possibilities. Subscription $150/month, free use support and upgrades. The product is available for ten languages. Online video demonstrations and a downloadable manual make installation and use easy. Free trial of the full version for 30 days without any obligations.
Issue tracking and helpdesk ticketing system for multiple technicians, Team Helpdesk provides you and your team with all the necessary tools to log, collaborate, analyze and assist in the resolution of helpdesk issues right in your Outlook and Sharepoint. More importantly, it can automatically process incoming support ... relevant technicians, enforce service level, set due date and send automated notifications, to cut the overhead of .... Free download of Team HelpDesk for Outlook & SharePoint 2.4
An automated issue tracking and helpdesk ticketing system in your Outlook Client. Provides you with all the necessary tools to log, analyze and assist in the resolution of helpdesk issues right in your Outlook. Can automatically process incoming support request emails, enforce service level, set due date and send automated notifications, to cut the overhead of .... Free download of Personal HelpDesk for Outlook 5.0
Collaborate on helpdesk tickets inside Microsoft Outlook. Create tickets from e-mail or webform, manually or automatically, with attached files and rich text. For new tickets, get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in a database - Access, SQL Server or ... only in the database but can be searched and reopened in Outlook if needed. Mail conversations can .... Free download of Public Folder HelpDesk 11.3
An automated issue tracking and helpdesk ticketing system for multiple technicians, Team Helpdesk provides you and your team with all the necessary tools to log, collaborate, analyze and assist in the resolution of helpdesk issues right in your Outlook. More importantly, it can automatically process incoming support ... relevant technicians, enforce service level, set due date and send automated notifications, to cut the overhead of .... Free download of Team HelpDesk for Outlook 6.5
iKode Helpdesk X is a free and easy to use help desk software and email management software that will help you to ensure unmatched customer support and assistance for your clients. With iKode Helpdesk x you can set up a web based support ticket system easily for your website to deliver excellent customer service. .... Free download of iKode Helpdesk X 3.2
Pure Web Remote Desktop Access Client (RDP). Free download of ThinRDP for Microsoft® Remote Desktop 1.0.0.44
Organize urls, emails, passwords, notes, advertising, and all WEB activities.. Free download of Internet Organizer Deluxe 3.71
Send notifications directly to the users' desktop (from RSS, SharePoint, etc.)!. Free download of Business Messenger 1.3.3
Easy, fast, secure cloud-based remote helpdesk - resolve technical issues online. Free download of eBLVD Support Center and HelpDesk 7.5
Remote control computers via the Internet and display your own screen. Free download of TeamViewer 7.0.12979