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Spinso EQMS Basic Edition:Simplified Sales CRM for small business A smart and easy to use CRM software to manage your sales lead. Ideal for small business and startups EQMS 2011 CRM is simple, affordable and ready to use sales lead management. EQMS Basic Editions has all the necessary features required to manage the sales lead such as - Enquiry/Lead - Follow-ups - Closure - Assigning and re-assigning the leads to sales reps, - Re-open lost, cancelled leads/enquiries and much more. - Reporting and Analysis This edition is available for free trial use with a cap of 10 entries Features & Benefits - Supports multi user access - Captures complete lead information such as contact details, source of enquiry, products enquired. - Comprehensive customer details. - Complete insight of follow-up. - Know your strong selling points. - Know reasons for losing orders. - A single place where all the data related to a lead is maintained. - Assign leads to the sales executives. - Re-assign the existing leads in case of employee leaving the organization. - Re-open closed leads for re-negotiation. - Sales forecast. - Measure employee performance. - Export data to excel to build customized report for further MIS and forecasting. - Backup and Restoration facility to safeguard your data. - Powerful reporting capabilities with slice and dice reports.